Terms & Conditions
1. Introduction
These Terms & Conditions govern the use of the services and products provided by IPH Pharmaceuticals Sdn Bhd. By accessing or using our services, you agree to comply with and be bound by these Terms.
2. Services Provided
IPH Pharmaceuticals Sdn Bhd supplies integrated pharmaceutical services and products to independent medical practitioners in Malaysia. Our services include the supply of medicines, medical equipment, and pharmaceutical consultation.
3. Account Registration
To place an order, you must register an account with us, providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Ordering and Payment
By placing an order through our website or other sales channels, you agree to pay the full price of the products, including any applicable taxes and shipping fees. We accept payments through various methods including bank transfers, credit cards, and online payment gateways.
5. Pricing and Availability
While we strive to provide accurate pricing and product availability, IPH Pharmaceuticals Sdn Bhd reserves the right to correct any errors in pricing or availability at any time. If a product is out of stock or pricing is incorrect, we will notify you as soon as possible and offer alternatives or a full refund if necessary.
6. Delivery and Shipping
IPH Pharmaceuticals Sdn Bhd will process and ship your order as quickly as possible. Delivery times may vary depending on your location. We are not responsible for delays caused by third-party shipping carriers or force majeure events.
7. Returns and Refunds
Please refer to our Refund Policy for detailed terms regarding returns and refunds.
8. Intellectual Property
All content, logos, designs, and materials used on our website or provided through our services are the property of IPH Pharmaceuticals Sdn Bhd and are protected by copyright and intellectual property laws. You may not reproduce, distribute, or use these materials without prior written consent from IPH Pharmaceuticals Sdn Bhd.
9. Limitation of Liability
IPH Pharmaceuticals Sdn Bhd’s liability is limited to the amount paid for the product or service in the event of a defect or issue. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
10. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy for more information on how we collect, use, and safeguard your data.
11. Governing Law
These Terms & Conditions are governed by the laws of Malaysia. Any disputes arising from the use of our services shall be resolved in accordance with Malaysian law.
12. Amendments
IPH Pharmaceuticals Sdn Bhd reserves the right to update or amend these Terms & Conditions at any time. Any changes will be communicated to you via email or through our website. Continued use of our services following any changes constitutes your acceptance of the new Terms.
13. Contact Us
For any questions or concerns about these Terms & Conditions, please contact us at:
IPH Pharmaceuticals Sdn Bhd